Terms of service
Terms & Conditions - Celestria Couture
Welcome to Celestria Couture. By accessing or placing an order through our website, you agree to the Terms & Conditions set out below. Please read them carefully before using our services.
1. About Us
Celestria Couture (“we”, “us”, “our”) is a luxury fashion brand offering hand-beaded swimwear and dresses.
Contact Email: info@celestriacouture.com
2. Use of Our Website
By using this website, you confirm that you are:
At least 16 years old
Legally capable of entering into binding contracts
Using the website for personal, non-commercial purposes
You agree not to use our site for fraudulent or harmful activity.
3. Product Information
We aim to display our products, descriptions, and colours as accurately as possible. However:
Colours may vary due to screen settings
Hand-beaded and handmade items may have minor variations
Product availability is not guaranteed
We reserve the right to change or discontinue products at any time.
4. Pricing & Payments
All prices are listed in GBP unless stated otherwise
Prices may change at any time
Payments are processed securely through trusted third-party payment providers (Shopify Payments, Stripe, PayPal, etc.)
We do not store any payment card details
Fraud checks may be carried out on certain orders.
5. Order Acceptance
After placing an order, you will receive a confirmation email. This email does not constitute acceptance.
Your order is accepted only when:
Payment is successfully processed
We send a shipping confirmation email
If we cannot accept your order, we will notify you and issue a refund if needed.
6. Shipping & Delivery
Shipping times vary based on your location and product availability.
We are not responsible for delays caused by:
Customs
Shipping carriers
Incorrect shipping information provided by the customer
Weather or unforeseen disruptions
Once an item is shipped, responsibility transfers to the customer.
Full details are outlined in our Shipping Policy (available upon request or can be created for you).
7. Returns & Exchanges
Due to the nature of luxury handmade swimwear and dresses, returns may have specific conditions.
Typical conditions (you can tell me if you want them customised):
Items must be unworn, unwashed, unused, with all tags attached
We do not accept returns on swimwear bottoms or intimate items for hygiene reasons
Custom-made, beaded, or altered items may be non-returnable
Return shipping costs are the buyer’s responsibility unless the item arrives damaged
We reserve the right to refuse returns that do not meet these conditions.
I can build a full Returns & Refund Policy if you want it added.
8. Intellectual Property
All content on this website—including images, designs, graphics, text, and branding—is the property of Celestria Couture.
You may not:
Copy
Reproduce
Sell
Modify
Distribute
any part of our content without written permission.
9. User Accounts
If you create an account:
You are responsible for keeping your login information secure
You must notify us if you suspect unauthorised activity
We may disable accounts that violate our policies
10. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for indirect, incidental, or consequential damages
We are not liable for issues caused by misuse of products
Our liability is limited to the amount paid for your order
This does not affect your statutory consumer rights.
11. Privacy
Your personal data is handled in accordance with our Privacy Policy.
Privacy-related inquiries:
📧 info@celestriacouture.com
12. Changes to These Terms
We may update these Terms & Conditions at any time.
Updates will be posted with a revised “Last Updated” date.
Continued use of the website means acceptance of the updated terms.
13. Contact Us
For questions regarding these Terms & Conditions: